Course Catalog

Subject to Change

May
25
Thu
MOR Training with Anita Moseman – Oahu, HI @ The Community Hall at The Towers of Kuhio Park
May 25 @ 8:30 am – 4:00 pm

HAWAII, The MOR is back!
It has probably been a while since your last MOR. You may not even remember what it is. If you are newer to affordable housing management, you may not even know what it is. Whether you do or not — things have changed, it’s coming, and it’s a big deal!

HUD uses the MOR to measure how you are executing its requirements.

In this training, we will discuss how to prepare for a Management and Occupancy Review. Join us to learn:

*What is a MOR
*How and why HUD uses it
*Who conducts it and how
*Common findings
*How to always be prepared
*What will be required before, on the day of, and after the MOR
*How to answer any findings you might receive

Make sure your management staff is knowledgeable and prepared – register them for this training now!

About the Presenter:Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

Thank you to Better Tomorrows for hosting this class. Parking is free at the facility and details will be sent to all registrants.

Continental breakfast, and afternoon snacks will be provided, Lunch is on your own.

Click here for complete details and online registration.

Click here to download the event flyer!

May
26
Fri
Basic Certification Income/Asset Calculation *Tax Credit AM Session @ The Community Hall at The Towers of Kuhio Park
May 26 @ 8:30 am – 12:00 pm

Make sure everyone on your team receives up-to-the-minute training!

This program offers TWO sessions; each dealing with Basic Certification Income/Asset Calculations.

AM Session: Income/Asset Calculation for Tax Credit properties
This three hour class will cover the Basic Certifications Income/Asset calculation procedures for tax credit properties.

PM Session: Income/Asset Calculation for Section 8 properties
This three hour class will cover the Basic Certifications Income/Asset calculation procedures for Section 8 properties.

About the Presenter: Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

Thank you to Better Tomorrows for hosting this class. Parking is free at the facility and details will be sent to all registrants.

Continental breakfast, and afternoon snacks will be provided, Lunch is on your own.

Click here for complete details and to register online.

Click here to download the event flyer!

Basic Certification Income/Asset Calculation *Section 8 PM Session @ The Community Hall at The Towers of Kuhio Park
May 26 @ 1:00 pm – 4:00 pm

Make sure everyone on your team receives up-to-the-minute training!

This program offers TWO sessions; each dealing with Basic Certification Income/Asset Calculations.

AM Session: Income/Asset Calculation for Tax Credit properties
This three hour class will cover the Basic Certifications Income/Asset calculation procedures for tax credit properties.

PM Session: Income/Asset Calculation for Section 8 properties
This three hour class will cover the Basic Certifications Income/Asset calculation procedures for Section 8 properties.

About the Presenter: Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

Thank you to Better Tomorrows for hosting this class. Parking is free at the facility and details will be sent to all registrants.

Continental breakfast, and afternoon snacks will be provided, Lunch is on your own.

Click here for complete details and to register online.

Click here to download the event flyer!

May
31
Wed
Fair Housing for Maintenance (AM class) @ Oakland Housing Authority
May 31 @ 8:30 am – 12:00 pm

Make sure everyone on your team receives up-to-the-minute Fair Housing training!

This program offers TWO sessions. You can register yourself and your staff for an AM or PM session only.

AM Session – For Maintenance Staff
This two hour session will help Maintenance staff understand their role in providing Fair Housing. Residents deal with the office at the beginning of the tenancy, but after moving on site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of Fair Housing cases come from in place residents! Cases are filed based on poor service, but also on inconsistent service (including being too nice and showing a preference for some residents), lack of communication or saying the wrong thing…innocently! What you don’t know can cost YOU, your property and your company big money.

PM Session – For Managers & Admin Staff
Fair Housing is the most complex, serious and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint — subjecting his or her supervisors, management company and owner to serious penalties. We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

About the Speaker: Shawn Bankson is a partner in the Northern California office of Kimball, Tirey & St. Johnn LLP. He specializes in fair housing matters. Additionally, he is a frequent trainer for many associations and management companies throughout the state of California in the areas of fair housing and landlord/tenant law.

Snacks will be provided. Lunch is on your own.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.
Please share the parking information with your registrants.

Thank you to the Oakland Housing Authority for hosting this informative class! There are parking lots at 14th and Harrison & at 15th and Harrison. Additionally, 12th Street BART is four blocks away.

Click here for complete details and online registration.

Fair Housing for Admin (PM Class) @ Oakland Housing Authority
May 31 @ 1:00 pm – 4:30 pm

Make sure everyone on your team receives up-to-the-minute Fair Housing training!

This program offers TWO sessions. You can register yourself and your staff for an AM or PM session only.

AM Session – For Maintenance Staff
This two hour session will help Maintenance staff understand their role in providing Fair Housing. Residents deal with the office at the beginning of the tenancy, but after moving on site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of Fair Housing cases come from in place residents! Cases are filed based on poor service, but also on inconsistent service (including being too nice and showing a preference for some residents), lack of communication or saying the wrong thing…innocently! What you don’t know can cost YOU, your property and your company big money.

PM Session – For Managers & Admin Staff
Fair Housing is the most complex, serious and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint — subjecting his or her supervisors, management company and owner to serious penalties. We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

About the Speaker: Shawn Bankson is a partner in the Northern California office of Kimball, Tirey & St. Johnn LLP. He specializes in fair housing matters. Additionally, he is a frequent trainer for many associations and management companies throughout the state of California in the areas of fair housing and landlord/tenant law.

Snacks will be provided. Lunch is on your own.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.
Please share the parking information with your registrants.

Thank you to the Oakland Housing Authority for hosting this informative class! There are parking lots at 14th and Harrison & at 15th and Harrison. Additionally, 12th Street BART is four blocks away.

Click here for complete details and online registration.

Jun
5
Mon
On Demand Training @ Internet
Jun 5 @ 12:00 am

New For AHMA-NCH:
Who should take these courses? Both the Basic and Advanced courses are designed for all affordable housing management staff required to use the HUD Handbook 4350.3. It is especially helpful for property/site managers and multifamily property management staff responsible for the leasing and occupancy aspects of the property. This Basic course is ideal for newly hired manager or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. The Advanced Course is designed for experienced affordable housing staff; it is particularly helpful for occupancy specialists and management staff.

What is the content of the course? The Basic and Advanced Occupancy courses are hands-on and will walk you through the HUD Handbook 4350.3 REV 1, Change 4, as well as recent HUD Notices and Federal Register releases. This training will provide explanation of terms and guidance on how to find information using the handbook.

Please be aware that the course is not all-inclusive of HUD or legal requirements and users should refer to the 4350.3 Handbook, HUD, legal counsel or other professional advisors for final interpretation of requirements. Rocky AHMA has been diligent in our efforts to provide comprehensive and accurate regulatory training and shall not be responsible for errors or inaccuracies.

Below is a brief outline of each course:

Basic Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • ELIGIBILITY REQUIREMENTS
  • APPLICATION PROCESS
  • ASSETS
  • INCOME
  • ALLOWANCES
  • ANNUAL RECERTIFICATIONS
  • INTERIM ADJUSTMENTS

Advanced Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • RESIDENT SELECTION PLAN
  • WAITING LIST
  • SOCIAL SECURITY NUMBER
  • CITIZENSHIP REQUIREMENTS
  • STUDENT RULE
  • VERIFICATION REQUIREMENTS
  • LIVE-IN AIDES, ADULT CHILDREN AND REMAINING FAMILY MEMBER

Below are 10 suggestions to help you navigate the course more easily and will help you gain the most from your online training experience:

  • Have your current Visa, MasterCard or American Express credit card handy and complete the registration below.
  • Have a copy of the current handbook, a calculator and a highlighter on hand.
  • Each course takes approximately six hours when viewed in its entirety. You will have access to your training course for five (5) days from the date you first access it. Be sure to start the training at a time when you feel you can complete it within the five-day access period.
  • Once you register, you will receive an e-mail confirming the registration and including a unique link for access to the training course.
  • Choose one computer for your training. You will not have access to the training on more than one computer or web browser.
  • Use a high-speed Internet service.
  • Make sure your computer is connected to a printer so you can download helpful forms and worksheets.
  • Use a computer with speakers or headphones so you can take advantage of the multimedia capabilities of the trainings.
  • Choose an area that is quiet and avoid interruptions.
  • Enjoy!

Course pricing is $249 members/$349 non-members

Click here to Register

Jun
7
Wed
WEBINAR: BedBugs @ WEBINAR
Jun 7 @ 8:30 am – 10:00 am

Service Coordinators, as well as managers, play an important role in preventing bedbug infestations in affordable housing.

With bed bugs on the rise, this webinar session will guide you in helping your residents identify preventive measures, and address problems related to bed bug infestation. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of bed bug infestation, along with strategies to make combating infestation a smooth process for residents.

Learning Objectives — Participants will be able to:

  1. Increase their knowledge about bedbugs
  2. Understand the role of the service coordination in preventing bedbug infestations
  3. Identify prevention strategies
  4. Enhance their awareness of Integrated Pest Control Management (IPM)

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has been offered the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the biggest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.

WEBINAR: Adult Bullying @ WEBINAR
Jun 7 @ 10:30 am – 12:00 pm

Bullying Among Seniors: Out of the Playground and into Senior Living Communities

When we hear the word bully, we immediately think of children and adolescents, but it is very real problem in the older adult population. It is estimated that 10-20% of older-adults experience some type of senior-to-senior aggression, usually verbal abuse. The actual numbers of older adults targeted are tough to tease out, because these acts often go unreported. This webinar is designed to increase and/or enhance your knowledge regarding the phenomenon of older-adult bullying, and outline ways to create a safe environment for addressing the targeted individuals as well as the perpetrators.

Webinar Participants Will:

  1. Identify the five common types of adult bullies.
  2. Describe the characteristics of bullying behaviors.
  3. Understand the psycho-social impacts of bullying behaviors.
  4. Identify coping skill that targets can use in bullying situations.

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has been offered the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the biggest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.

Jun
16
Fri
4th Annual Reverse Trade Show @ Oakland Marriott
Jun 16 @ 1:30 pm – 5:30 pm

Rather than the traditional tradeshow floor being the primary way of the AHMA suppliers meeting the AHMA management companies, the focus is on pre-set meeting appointments.

Namely, meeting appointments between buyers and suppliers are set before the show. A schedule is set, and both parties are expected to honor their commitment to meet.

One of the great things about this type of show is that by giving focused time with a supplier, the buyer is made more aware of the company’s offerings. As many studies have revealed, consumers often have a totally different perception of what a company’s products are than do their salespeople!

Management Companies:

Plan to come to learn more about suppliers that can save your company time and money and provide quality, local services.

Suppliers:

Receive targeted one-on-one time with management companies who send their buyers to this show. Participating management companies are/have been Barcelon Associates, Beacon Communities,Bridge Housing, Cambridge Management, Christian Church Homes, Community Housing Partnership, EAH, EBALDC, Eden Housing Management., Eden Housing, Interstate Realty Management, Mercy Housing, MidPen Property Management Corp., Satellite Affordable Housing Associates (SAHA), The John Stewart Company, The Salvation Army, WINN Residential!

AHMA will be ‘kicking off’ the Annual Conference at the reception immediately after the tradeshow!

Click here for complete details and online registration.

Click here to download the event flyer.

Jun
21
Wed
Kitchen Appliance Repair (IN SPANISH) @ Southlake Towers
Jun 21 @ 8:30 am – 4:00 pm

Este curso de 6 horas es solamente en Español y cubre en detalles el funcionamiento y reparaciónde refrigeradores, lavaplatos, trituradores de comida y cocinas (tanto de gas como eléctricas). Los participantes aprenderán las reparaciones mas comunes y soluciones para cada uno de estos equipos electrodomésticos.

This 6-hour class will be taught ONLY in Spanish and is designed as an in-depth overview of the workings and repair of refrigerators, dishwashers, and ranges (gas or electric), and disposals. Attendees will learn the most common service requests for these appliances, along with the solutions for each.

About the Speaker: Jose Turcios (Rigo) has been performing various roles in maintenance since 1985. He has held positions up to and including Chief Engineer while working for the Embassy Suites and the Marriott Corporation.

Jose Turcios (Rigo) ha trabajado en muchos aspectos de mantenimiento desde 1985 incluso posiciones de alto nivel para los hoteles Embassy Suites y Marriott.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

Please share the parking information with your registrants.

Continental breakfast will be provided. Lunch is on your own.

Thank you Christian Church Homes/Southlake Tower for hosting this informative class! There are parking lots at 14th and Harrison & on 14th Street between Alice & Jackson, both within 2 blocks of the building. Additionally, 12th Street BART is five blocks away.

Gracias a los anfitriones Christian Church Homes y los apartamentos Southlake Tower por facilitar el espacio para esta clase. Hay estacionamientos/parqueo en la calle 14 con Harrison y también en la calle 14 entre Alice y Jackson a menos de dos cuadras. También hay una estación de BART a cinco cuadras.

Click here for complete details and online registration.