Course Catalog

Subject to Change

Oct
2
Mon
On Demand Training @ Internet
Oct 2 @ 12:00 am

New For AHMA-NCH:
Who should take these courses? Both the Basic and Advanced courses are designed for all affordable housing management staff required to use the HUD Handbook 4350.3. It is especially helpful for property/site managers and multifamily property management staff responsible for the leasing and occupancy aspects of the property. This Basic course is ideal for newly hired manager or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. The Advanced Course is designed for experienced affordable housing staff; it is particularly helpful for occupancy specialists and management staff.

What is the content of the course? The Basic and Advanced Occupancy courses are hands-on and will walk you through the HUD Handbook 4350.3 REV 1, Change 4, as well as recent HUD Notices and Federal Register releases. This training will provide explanation of terms and guidance on how to find information using the handbook.

Please be aware that the course is not all-inclusive of HUD or legal requirements and users should refer to the 4350.3 Handbook, HUD, legal counsel or other professional advisors for final interpretation of requirements. Rocky AHMA has been diligent in our efforts to provide comprehensive and accurate regulatory training and shall not be responsible for errors or inaccuracies.

Below is a brief outline of each course:

Basic Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • ELIGIBILITY REQUIREMENTS
  • APPLICATION PROCESS
  • ASSETS
  • INCOME
  • ALLOWANCES
  • ANNUAL RECERTIFICATIONS
  • INTERIM ADJUSTMENTS

Advanced Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • RESIDENT SELECTION PLAN
  • WAITING LIST
  • SOCIAL SECURITY NUMBER
  • CITIZENSHIP REQUIREMENTS
  • STUDENT RULE
  • VERIFICATION REQUIREMENTS
  • LIVE-IN AIDES, ADULT CHILDREN AND REMAINING FAMILY MEMBER

Below are 10 suggestions to help you navigate the course more easily and will help you gain the most from your online training experience:

  • Have your current Visa, MasterCard or American Express credit card handy and complete the registration below.
  • Have a copy of the current handbook, a calculator and a highlighter on hand.
  • Each course takes approximately six hours when viewed in its entirety. You will have access to your training course for five (5) days from the date you first access it. Be sure to start the training at a time when you feel you can complete it within the five-day access period.
  • Once you register, you will receive an e-mail confirming the registration and including a unique link for access to the training course.
  • Choose one computer for your training. You will not have access to the training on more than one computer or web browser.
  • Use a high-speed Internet service.
  • Make sure your computer is connected to a printer so you can download helpful forms and worksheets.
  • Use a computer with speakers or headphones so you can take advantage of the multimedia capabilities of the trainings.
  • Choose an area that is quiet and avoid interruptions.
  • Enjoy!

Course pricing is $249 members/$349 non-members

Click here to Register

Oct
4
Wed
CPO Training @ Southlake Tower
Oct 4 @ 8:30 am – Oct 6 @ 4:00 pm

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff responsible for site compliance of HUD affordable housing developments. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Registration includes a copy of the 4350.3 Handbook, CPO course materials, and the Examination Fee. The three-day program is composed of 3 days of instruction. You will spend another ½-day taking the exam at your property and convenience.

Participants who successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an annual, national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program. Fees and reasonable expenses for the course are an approved project expense. It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration.

See the detailed Agenda page for complete details for this 3 day course, as daily class times vary.

About the Presenter: Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

Continental breakfast will be provided. Lunch is on your own.

Thank you Christian Church Homes/Southlake Tower for hosting this informative class!

PARKING & TRANSPORTATION: There are parking lots at 14th and Harrison, and on 14th Street between Alice and Jackson, both are within 2 blocks of the building. Additionally, 12th Street BART is five blocks away. 

Click here for complete details and online registration.

Oct
17
Tue
WEBINAR: The AFHMP @ WEBINAR
Oct 17 @ 8:30 am – 10:00 am

Complete details and registration coming soon!

WEBINAR: Are you ready for RAD? @ WEBINAR
Oct 17 @ 10:30 am – 12:00 pm

Complete details and registration coming soon!

Oct
19
Thu
Basic Plumbing (AM) with HD Supply @ Serna Village
Oct 19 @ 8:30 am – 4:30 pm

Make sure everyone on your team receives up-to-the-minute HD Supply training!

This program offers TWO sessions. You can register yourself and your staff for an AM or PM session only, or both at a discounted rate!

AM Session
This three-hour class covers the problems associated with the most common service requests on site – PLUMBING! It is designed to be an overview of Basic Plumbing and how it works. The plumbing system will be discussed starting from the water meter, following the supply line into the building, and on to where the water comes out of the fixture and down through the drain. We will also go over the installation of plumbing fixtures, along with drain cleaning, safety, and problem diagnosis of toilets.

Topics covered in this class:
• Correct water pressure
• The parts and operation of a water heater
• Replacement or repair of a vanity or kitchen sink
• Replace or repair of a faucet
• Use of common plumbing tools
• Servicing, parts, and troubleshooting for toilets
• Proper techniques for servicing, cleaning and resetting a disposal
• Health concerns while making plumbing repairs
• Chemicals and their use in plumbing
• Personal Protective Equipment

PM Session
This three-hour class is designed to be an overview of Electricity and how it works. We will trace the path of the electricity from the house meter through the entire structure.

Topics covered include: 
• Safety
• National Electrical Code awareness
• OSHA awareness
• Electrical panel service
• Common electrical device installation
• Electrical trouble shooting

At the completion of this class students will be able to:
Define common terms used when describing Electricity
Identify common uses of National Electrical code
Discuss and describe safe working techniques
Describe common tests with a multimeter (Voltage, Amperage and Ohms)
Explain the differences between AC versus DC power
Describe the need for a circuit
Troubleshoot lighting and controls
Describe the proper installation of common residential electrical devices

About the Speaker: Randy Jacobsen was a Jet Engine Mechanic with the Air Force for four years, stationed in Vietnam, Taiwan and the U.S. After the military Randy earned an A.S. degree in Mechanical Electrical Technology. He went to work as a Hospital Engineer at Methodist Hospital. Starting as a trainee, he was promoted to Chief Engineer after eight years.

After twelve years of hospital work, Randy decided to go to work as a Supervisor for CTL Management, where he has worked for twenty-two years, two of those years as the Construction Project Manager for the Sacramento area. He has also conducted training classes on a regular basis. Randy is EPA Certified.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.
Please share the parking information with your registrants.

Continental breakfast will be provided. Lunch is on your own.

Thank you Mercy Housing & Serna Village for hosting this informative class! 

Click here for complete details and online registration.

Electricity (PM) with HD Supply @ Serna Village
Oct 19 @ 1:00 pm – 4:30 pm

Make sure everyone on your team receives up-to-the-minute HD Supply training!

This program offers TWO sessions. You can register yourself and your staff for an AM or PM session only, or both at a discounted rate!

AM Session
This three-hour class covers the problems associated with the most common service requests on site – PLUMBING! It is designed to be an overview of Basic Plumbing and how it works. The plumbing system will be discussed starting from the water meter, following the supply line into the building, and on to where the water comes out of the fixture and down through the drain. We will also go over the installation of plumbing fixtures, along with drain cleaning, safety, and problem diagnosis of toilets.

Topics covered in this class:
• Correct water pressure
• The parts and operation of a water heater
• Replacement or repair of a vanity or kitchen sink
• Replace or repair of a faucet
• Use of common plumbing tools
• Servicing, parts, and troubleshooting for toilets
• Proper techniques for servicing, cleaning and resetting a disposal
• Health concerns while making plumbing repairs
• Chemicals and their use in plumbing
• Personal Protective Equipment

PM Session
This three-hour class is designed to be an overview of Electricity and how it works. We will trace the path of the electricity from the house meter through the entire structure.

Topics covered include: 
• Safety
• National Electrical Code awareness
• OSHA awareness
• Electrical panel service
• Common electrical device installation
• Electrical trouble shooting

At the completion of this class students will be able to:
Define common terms used when describing Electricity
Identify common uses of National Electrical code
Discuss and describe safe working techniques
Describe common tests with a multimeter (Voltage, Amperage and Ohms)
Explain the differences between AC versus DC power
Describe the need for a circuit
Troubleshoot lighting and controls
Describe the proper installation of common residential electrical devices

About the Speaker: Randy Jacobsen was a Jet Engine Mechanic with the Air Force for four years, stationed in Vietnam, Taiwan and the U.S. After the military Randy earned an A.S. degree in Mechanical Electrical Technology. He went to work as a Hospital Engineer at Methodist Hospital. Starting as a trainee, he was promoted to Chief Engineer after eight years.

After twelve years of hospital work, Randy decided to go to work as a Supervisor for CTL Management, where he has worked for twenty-two years, two of those years as the Construction Project Manager for the Sacramento area. He has also conducted training classes on a regular basis. Randy is EPA Certified.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.
Please share the parking information with your registrants.

Continental breakfast will be provided. Lunch is on your own.

Thank you Mercy Housing & Serna Village for hosting this informative class! 

Click here for complete details and online registration.

Oct
25
Wed
WEBINAR: The AFHMP @ WEBINAR
Oct 25 @ 8:30 am – 10:00 am

Managers should not need a course in statistics or even an MBA to develop an AFHMP that meets the requirements of the current 935.2A form. Using HUD’s instructions, this webinar takes participants through the process of completing a sample AFHMP, including how to obtain and interpret the census data, how to identify community contacts and work with the field office, and how to expedite the approval process.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest management company with HUD, Rural Development and tax credit properties, and as chief compliance officer for a Dallas-based firm overseeing tax credit, bond, HOME, and Section 8 compliance across the country. For the past 20 years, Gwen has also provided training and consulting services in 36 states. She is active in NAHMA and IREM national and holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations.

Click here for complete details and online registration.

WEBINAR: Are You Ready for RAD @ WEBINAR
Oct 25 @ 10:30 am – 12:00 pm

HUD’s Rental Assistance Demonstration (RAD) program, created in 2012, is having an impact on public housing and HUD’s Rent Supplement, RAP and Mod Rehab projects. This voluntary “preservation” program is helping to stop the loss of affordable housing. It is also providing new opportunities for experienced affordable housing developers, managers and agents from the private sector to partner with PHA’s.

Learn what RAD is, how it changes the properties that convert, and how your skills may be needed in this ambitious effort to leverage private capital to preserve assets and offer residents greater choice and mobility.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest management company with HUD, Rural Development and tax credit properties, and as chief compliance officer for a Dallas-based firm overseeing tax credit, bond, HOME, and Section 8 compliance across the country. For the past 20 years, Gwen has also provided training and consulting services in 36 states. She is active in NAHMA and IREM national and holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations.

Click here for complete details and online registration.

Nov
6
Mon
On Demand Training @ Internet
Nov 6 @ 12:00 am

New For AHMA-NCH:
Who should take these courses? Both the Basic and Advanced courses are designed for all affordable housing management staff required to use the HUD Handbook 4350.3. It is especially helpful for property/site managers and multifamily property management staff responsible for the leasing and occupancy aspects of the property. This Basic course is ideal for newly hired manager or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. The Advanced Course is designed for experienced affordable housing staff; it is particularly helpful for occupancy specialists and management staff.

What is the content of the course? The Basic and Advanced Occupancy courses are hands-on and will walk you through the HUD Handbook 4350.3 REV 1, Change 4, as well as recent HUD Notices and Federal Register releases. This training will provide explanation of terms and guidance on how to find information using the handbook.

Please be aware that the course is not all-inclusive of HUD or legal requirements and users should refer to the 4350.3 Handbook, HUD, legal counsel or other professional advisors for final interpretation of requirements. Rocky AHMA has been diligent in our efforts to provide comprehensive and accurate regulatory training and shall not be responsible for errors or inaccuracies.

Below is a brief outline of each course:

Basic Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • ELIGIBILITY REQUIREMENTS
  • APPLICATION PROCESS
  • ASSETS
  • INCOME
  • ALLOWANCES
  • ANNUAL RECERTIFICATIONS
  • INTERIM ADJUSTMENTS

Advanced Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • RESIDENT SELECTION PLAN
  • WAITING LIST
  • SOCIAL SECURITY NUMBER
  • CITIZENSHIP REQUIREMENTS
  • STUDENT RULE
  • VERIFICATION REQUIREMENTS
  • LIVE-IN AIDES, ADULT CHILDREN AND REMAINING FAMILY MEMBER

Below are 10 suggestions to help you navigate the course more easily and will help you gain the most from your online training experience:

  • Have your current Visa, MasterCard or American Express credit card handy and complete the registration below.
  • Have a copy of the current handbook, a calculator and a highlighter on hand.
  • Each course takes approximately six hours when viewed in its entirety. You will have access to your training course for five (5) days from the date you first access it. Be sure to start the training at a time when you feel you can complete it within the five-day access period.
  • Once you register, you will receive an e-mail confirming the registration and including a unique link for access to the training course.
  • Choose one computer for your training. You will not have access to the training on more than one computer or web browser.
  • Use a high-speed Internet service.
  • Make sure your computer is connected to a printer so you can download helpful forms and worksheets.
  • Use a computer with speakers or headphones so you can take advantage of the multimedia capabilities of the trainings.
  • Choose an area that is quiet and avoid interruptions.
  • Enjoy!

Course pricing is $249 members/$349 non-members

Click here to Register

Nov
8
Wed
WEBINAR: Ethics @ WEBINAR
Nov 8 @ 8:30 am – 10:00 am

It’s about Ethics: Creating and Maintaining Personal and Professional Boundaries

Resident Services Counselors (RSC) link residents with supportive services that allow them to maintain self-sufficiency in their homes. It is most important that the RSC understand the characteristics of the resident population and property in which they serve.

The issues that may impact the differential use of services are: socio-economic, age, culture, gender, race, sexual orientation and others. This webinar defines ethical standards and offers guidelines/principles to guide decision making and conduct when ethical issues arise.

Take-Aways
• Define ethics
• Understand the importance of maintaining healthy boundaries
• Recognize characteristics of healthy and unhealthy boundaries
• Recognize warning signs
• Identify strategies to address dilemmas
• Have Fun!

About the Speaker Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.