Fair Housing Certification

Jun
26
Tue
Fair Housing for Maintenance @ The Washington Inn
Jun 26 @ 9:30 am – 12:00 pm

Make sure everyone on your team receives up-to-the-minute Fair Housing training!

This program offers TWO sessions. You may register yourself, and your staff, for the appropriate AM and/or PM session.

AM Session – For Maintenance Staff
This two-hour session will help Maintenance staff understand their important role in providing Fair Housing. Residents deal with the office at the beginning of the tenancy, but after moving on site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of Fair Housing cases come from in-place residents! Cases are often filed based on poor service, but may also be based on inconsistent service (including being too nice and showing a preference for some residents), lack of communication, or saying the wrong thing… however innocent your intentions may be! What you don’t know can cost YOU, as well as your property and your company, BIG money.

PM Session – For Managers & Admin Staff
Fair Housing is the most complex, serious, and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint — as well as subjecting his or her supervisors, management company and owner to serious penalties. We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

About the Speaker: Shawn Bankson is a partner in the Northern California office of Kimball, Tirey & St. Johnn LLP. His legal practice specializes in fair housing matters. Additionally, he is a frequent trainer for many associations and management companies throughout the state of California in the areas of fair housing and landlord/tenant law.

Snacks will be provided. Lunch is on your own.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

PARKING & TRANSPORTATION:
• Parking lot at 8th and Washington is two short blocks away ($15 for all day)
Street parking is NOT advised (high ticket potential) and more expensive for all day
• 12th Street BART Station is 2 blocks away.

Click here for complete details and online registration.

Fair Housing for Managers & Administrators @ The Washington Inn
Jun 26 @ 1:00 pm – 4:30 pm

Make sure everyone on your team receives up-to-the-minute Fair Housing training!

This program offers TWO sessions. You may register yourself, and your staff, for the appropriate AM and/or PM session.

AM Session – For Maintenance Staff
This two-hour session will help Maintenance staff understand their important role in providing Fair Housing. Residents deal with the office at the beginning of the tenancy, but after moving on site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of Fair Housing cases come from in-place residents! Cases are often filed based on poor service, but may also be based on inconsistent service (including being too nice and showing a preference for some residents), lack of communication, or saying the wrong thing… however innocent your intentions may be! What you don’t know can cost YOU, as well as your property and your company, BIG money.

PM Session – For Managers & Admin Staff
Fair Housing is the most complex, serious, and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint — as well as subjecting his or her supervisors, management company and owner to serious penalties. We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

About the Speaker: Shawn Bankson is a partner in the Northern California office of Kimball, Tirey & St. Johnn LLP. His legal practice specializes in fair housing matters. Additionally, he is a frequent trainer for many associations and management companies throughout the state of California in the areas of fair housing and landlord/tenant law.

Snacks will be provided. Lunch is on your own.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.

PARKING & TRANSPORTATION:
• Parking lot at 8th and Washington is two short blocks away ($15 for all day)
Street parking is NOT advised (high ticket potential) and more expensive for all day
• 12th Street BART Station is 2 blocks away.

Click here for complete details and online registration.

Jul
2
Mon
On Demand Training @ Internet
Jul 2 @ 12:00 am

New For AHMA-NCH:
Who should take these courses? Both the Basic and Advanced courses are designed for all affordable housing management staff required to use the HUD Handbook 4350.3. It is especially helpful for property/site managers and multifamily property management staff responsible for the leasing and occupancy aspects of the property. This Basic course is ideal for newly hired manager or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. The Advanced Course is designed for experienced affordable housing staff; it is particularly helpful for occupancy specialists and management staff.

What is the content of the course? The Basic and Advanced Occupancy courses are hands-on and will walk you through the HUD Handbook 4350.3 REV 1, Change 4, as well as recent HUD Notices and Federal Register releases. This training will provide explanation of terms and guidance on how to find information using the handbook.

Please be aware that the course is not all-inclusive of HUD or legal requirements and users should refer to the 4350.3 Handbook, HUD, legal counsel or other professional advisors for final interpretation of requirements. Rocky AHMA has been diligent in our efforts to provide comprehensive and accurate regulatory training and shall not be responsible for errors or inaccuracies.

Below is a brief outline of each course:

Basic Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • ELIGIBILITY REQUIREMENTS
  • APPLICATION PROCESS
  • ASSETS
  • INCOME
  • ALLOWANCES
  • ANNUAL RECERTIFICATIONS
  • INTERIM ADJUSTMENTS

Advanced Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • RESIDENT SELECTION PLAN
  • WAITING LIST
  • SOCIAL SECURITY NUMBER
  • CITIZENSHIP REQUIREMENTS
  • STUDENT RULE
  • VERIFICATION REQUIREMENTS
  • LIVE-IN AIDES, ADULT CHILDREN AND REMAINING FAMILY MEMBER

Below are 10 suggestions to help you navigate the course more easily and will help you gain the most from your online training experience:

  • Have your current Visa, MasterCard or American Express credit card handy and complete the registration below.
  • Have a copy of the current handbook, a calculator and a highlighter on hand.
  • Each course takes approximately six hours when viewed in its entirety. You will have access to your training course for five (5) days from the date you first access it. Be sure to start the training at a time when you feel you can complete it within the five-day access period.
  • Once you register, you will receive an e-mail confirming the registration and including a unique link for access to the training course.
  • Choose one computer for your training. You will not have access to the training on more than one computer or web browser.
  • Use a high-speed Internet service.
  • Make sure your computer is connected to a printer so you can download helpful forms and worksheets.
  • Use a computer with speakers or headphones so you can take advantage of the multimedia capabilities of the trainings.
  • Choose an area that is quiet and avoid interruptions.
  • Enjoy!

Course pricing is $249 members/$349 non-members

Click here to Register

Jul
10
Tue
Make Ready & Preventative Maintenance @ Salvation Army Fresno Residence
Jul 10 @ 8:30 am – 4:00 pm

Effective make-ready procedures, and regular preventive maintenance and planning, will save you and your property money, time, and the inconvenience of many emergency or last-minute repairs. This will give you happy, trouble-free residents from move-in day forward.This 6-hour class is a great overview for any technician, no matter the skill level. It is designed to provide information on all aspects of make-ready procedures and explain their importance. This class also covers preventive maintenance and the troubleshooting skills needed to work on a multi-unit facility.

Topics covered: Make Ready
· Walking the Unit
· Accountability & Documentation
· Organizing the Make Ready process
· Scheduling Contractors
· Timely completion of Make Readies
· Final Inspection and follow up of the Move In

Topics covered: Preventative Maintenance
· Safety
· How Preventive Maintenance relates to resident perception
· The importance of record keeping
· Common preventive maintenance tasks in rooms and how to perform them
· Inspections and how to perform them

About the Speaker: Randy Jacobsen was a Jet Engine Mechanic with the Air Force for four years, stationed in Vietnam, Taiwan and the U.S. After the military Randy earned an A.S. degree in Mechanical Electrical Technology. He went to work as a Hospital Engineer at Methodist Hospital. Starting as a trainee, he was promoted to Chief Engineer after eight years.

After twelve years of hospital work he decided to go to work as a Supervisor for CTL Management, where he has worked for twenty-two years, two of those years as the Construction Project Manager for the Sacramento area. He has also conducted training classes on a regular basis. Randy is EPA Certified.

You can register numerous people through this invitation. Click ‘Add a Guest’ on the Registration screen. You may pay with a check or with a credit card once you have completed this form.
Please share the parking information with your registrants.

Continental breakfast will be provided. Lunch is on your own.

Thank you Salvation Army Fresno Residence for hosting this informative class! Street parking only is available for this training.

Click here for complete details and online registration.

Jul
20
Fri
WEBINAR: Medical Expenses & Calculations @ WEBINAR
Jul 20 @ 8:30 am – 10:00 am

Who qualifies for a medical expense? What is not counted as a medical expense. How do you verify medical expenses? How do you calculate medical expenses. These are the things that will we discussed in this webinar.

About the SpeakerAnita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has presented courses in: RAM Certification, marketing, occupancy, tax credit, and organization for Multi Housing World, various AHMA chapters, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA chapters for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event.

AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

WEBINAR: Tax Credit Compliance & Common Errors @ WEBINAR
Jul 20 @ 10:30 am – 12:00 pm

What are the top common errors made in the compliance process for a tax credit property? This webinar will talk about what they are and how to avoid them.

About the Speaker:Anita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has presented courses in: RAM Certification, marketing, occupancy, tax credit, and organization for Multi Housing World, various AHMA chapters, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA chapters for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Please note: If you register for this event, you are giving your consent to be photographed. No recording is permitted without prior permission from the speaker and AHMA-NCH. You also agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel in advance.

AHMA-NCH reserves the right to cancel or reschedule the seminar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

Jul
25
Wed
De-Escalating Ourselves @ The Washington Inn
Jul 25 @ 8:30 am – 12:00 pm

This 1/2-day class is designed to give you tools to help keep a level head. Whether with family, friends, coworkers, or residents, we know we will encounter conflict. Let’s take a look at how to keep our cool and minimize negative impacts without ignoring our own feelings and needs.

About the Speaker: Dawn Bacigalupi joined the John Stewart Company in 2007 in Human Resources and is now the Director of Training. She earned a Bachelor’s in History from Santa Clara University, a Teaching Credential from San Francisco State, and is a certified Professional in Human Resources (PHR). Previous to property management, she worked in HR/Training in high tech and has also taught in K-8 public schools. No matter the industry, humans of all ages seem to have similar needs – to be seen, to be heard, to be valued. As these needs are addressed with courage, there is more room for creativity and collaboration in service to others.

You can register numerous people through this invitation. Click “Add a Guest” on the Registration screen. After completing the form, you can pay with a check or credit card.

Continental breakfast will be provided. Lunch is on your own.

PARKING & TRANSPORTATION:
• Parking lots at 8th & Washington ($15/day) and 8th & Clay ($10/day) are two short blocks away
(Street parking is NOT advised (high ticket potential) and more expensive for all day
• 12th Street BART Station is 2 blocks away.

Click here for complete details and online registration.

Jul
26
Thu
Property Managers as Asset Managers @ The Washington Inn
Jul 26 @ 8:30 am – 4:00 pm

This class is for the property manager, supervisor and asset manager (working with low income housing tax credit properties) who wants to understand the decisions made during the development process and their impact throughout the life of a property.

This class introduces you to the development pro forma and the financial assumptions it contains. Exercises include calculating Vacancy and Delinquency Rates, Per Unit Costs, Net Operating Income and Debt Service Coverage Ratios.

We will focus on how to use monthly and yearly data to monitor the long-term financial health of affordable housing. Students should have a working knowledge of budgets and be able to complete basic math functions.

Each attendee must bring a calculator, pencil & paper to the class.

About the Speaker:Katherine Fleming is the Vice President of Portfolio and joined BRIDGE in 2014. Her team is responsible for maintaining BRIDGE’s portfolio of high quality assets and leading BRIDGE’s short- and long-term portfolio strategies, with particular concern for the financial, operational and physical health of the properties.

Ms. Fleming previously worked at RBC Capital Markets for seven years, most recently as Development Risk Manager, Vice President. There, she was responsible for a portfolio of approximately 25 properties under construction and lease-up, totaling over $280 million in equity investment and over 3,300 units.

You can register numerous people through this invitation. Click “Add a Guest” on the Registration screen. After completing the form, you can pay with a check or credit card.

Continental breakfast will be provided. Lunch is on your own.

PARKING & TRANSPORTATION:
• Parking lots at 8th &
 Washington ($15/day) and 8th & Clay ($10/day) are two short blocks away
(Street parking is NOT advised (high ticket potential) and more expensive for all day
• 12th Street BART Station is 2 blocks away.

Click here for complete details and online registration.

Aug
6
Mon
On Demand Training @ Internet
Aug 6 @ 12:00 am

New For AHMA-NCH:
Who should take these courses? Both the Basic and Advanced courses are designed for all affordable housing management staff required to use the HUD Handbook 4350.3. It is especially helpful for property/site managers and multifamily property management staff responsible for the leasing and occupancy aspects of the property. This Basic course is ideal for newly hired manager or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. The Advanced Course is designed for experienced affordable housing staff; it is particularly helpful for occupancy specialists and management staff.

What is the content of the course? The Basic and Advanced Occupancy courses are hands-on and will walk you through the HUD Handbook 4350.3 REV 1, Change 4, as well as recent HUD Notices and Federal Register releases. This training will provide explanation of terms and guidance on how to find information using the handbook.

Please be aware that the course is not all-inclusive of HUD or legal requirements and users should refer to the 4350.3 Handbook, HUD, legal counsel or other professional advisors for final interpretation of requirements. Rocky AHMA has been diligent in our efforts to provide comprehensive and accurate regulatory training and shall not be responsible for errors or inaccuracies.

Below is a brief outline of each course:

Basic Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • ELIGIBILITY REQUIREMENTS
  • APPLICATION PROCESS
  • ASSETS
  • INCOME
  • ALLOWANCES
  • ANNUAL RECERTIFICATIONS
  • INTERIM ADJUSTMENTS

Advanced Occupancy Course

  • INTRODUCTION
  • BRIEF REVIEW OF HANDBOOK
  • RESIDENT SELECTION PLAN
  • WAITING LIST
  • SOCIAL SECURITY NUMBER
  • CITIZENSHIP REQUIREMENTS
  • STUDENT RULE
  • VERIFICATION REQUIREMENTS
  • LIVE-IN AIDES, ADULT CHILDREN AND REMAINING FAMILY MEMBER

Below are 10 suggestions to help you navigate the course more easily and will help you gain the most from your online training experience:

  • Have your current Visa, MasterCard or American Express credit card handy and complete the registration below.
  • Have a copy of the current handbook, a calculator and a highlighter on hand.
  • Each course takes approximately six hours when viewed in its entirety. You will have access to your training course for five (5) days from the date you first access it. Be sure to start the training at a time when you feel you can complete it within the five-day access period.
  • Once you register, you will receive an e-mail confirming the registration and including a unique link for access to the training course.
  • Choose one computer for your training. You will not have access to the training on more than one computer or web browser.
  • Use a high-speed Internet service.
  • Make sure your computer is connected to a printer so you can download helpful forms and worksheets.
  • Use a computer with speakers or headphones so you can take advantage of the multimedia capabilities of the trainings.
  • Choose an area that is quiet and avoid interruptions.
  • Enjoy!

Course pricing is $249 members/$349 non-members

Click here to Register

Aug
10
Fri
WEBINAR: Special Claims @ WEBINAR
Aug 10 @ 8:30 am – 10:00 am

Can you use extra money at your HUD property? Are you accessing the most income you can for your property? If you’re not processing Special Claims requests, you probably aren’t. We’ll discuss the Special Claims process and to get the most income you can for your property through this process.

About the SpeakerAnita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has presented courses in: RAM Certification, marketing, occupancy, tax credit, and organization for Multi Housing World, various AHMA chapters, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA chapters for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event.

AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.