eLearning/WEBINARS

Jun
7
Wed
WEBINAR: BedBugs @ WEBINAR
Jun 7 @ 8:30 am – 10:00 am

Service Coordinators, as well as managers, play an important role in preventing bedbug infestations in affordable housing.

With bed bugs on the rise, this webinar session will guide you in helping your residents identify preventive measures, and address problems related to bed bug infestation. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of bed bug infestation, along with strategies to make combating infestation a smooth process for residents.

Learning Objectives — Participants will be able to:

  1. Increase their knowledge about bedbugs
  2. Understand the role of the service coordination in preventing bedbug infestations
  3. Identify prevention strategies
  4. Enhance their awareness of Integrated Pest Control Management (IPM)

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has been offered the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the biggest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.

WEBINAR: Adult Bullying @ WEBINAR
Jun 7 @ 10:30 am – 12:00 pm

Bullying Among Seniors: Out of the Playground and into Senior Living Communities

When we hear the word bully, we immediately think of children and adolescents, but it is very real problem in the older adult population. It is estimated that 10-20% of older-adults experience some type of senior-to-senior aggression, usually verbal abuse. The actual numbers of older adults targeted are tough to tease out, because these acts often go unreported. This webinar is designed to increase and/or enhance your knowledge regarding the phenomenon of older-adult bullying, and outline ways to create a safe environment for addressing the targeted individuals as well as the perpetrators.

Webinar Participants Will:

  1. Identify the five common types of adult bullies.
  2. Describe the characteristics of bullying behaviors.
  3. Understand the psycho-social impacts of bullying behaviors.
  4. Identify coping skill that targets can use in bullying situations.

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has been offered the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the biggest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.

Jul
26
Wed
WEBINAR: What is Income? @ WEBINAR
Jul 26 @ 8:30 am – 10:00 am

Complete details and registration coming soon!

WEBINAR: Appliances @ WEBINAR
Jul 26 @ 10:30 am – 12:00 pm

Complete details and registration coming soon!

Aug
16
Wed
WEBINAR: What are Assets? @ WEBINAR
Aug 16 @ 8:30 am – 10:00 am

Complete details and registration coming soon!

WEBINAR: Webinar Tools @ WEBINAR
Aug 16 @ 10:30 am – 12:00 pm

Complete details and registration coming soon!

Sep
6
Wed
WEBINAR: Top 10 Fair Housing Issues @ WEBINAR
Sep 6 @ 8:30 am – 10:00 am

Complete details and registration coming soon!

WEBINAR: Plumbing @ WEBINAR
Sep 6 @ 10:30 am – 12:00 pm

Complete details and registration coming soon!

Oct
17
Tue
WEBINAR: The AFHMP @ WEBINAR
Oct 17 @ 8:30 am – 10:00 am

Complete details and registration coming soon!

WEBINAR: Are you ready for RAD? @ WEBINAR
Oct 17 @ 10:30 am – 12:00 pm

Complete details and registration coming soon!