Join us to learn how core compliance activities can still be completed, despite office closures, employees working remotely, and applicants unable to visit your office for assistance.
During this session we will cover:
• Reimagining certification processes, including using online technology to accommodate social distancing
• Interim re-certifications for households that experience lost income
• Understanding e-signature and e-storage opportunities for online compliance processing
• Utilizing HUD streamlining, agency tax credit policy changes, and extenuating circumstances
About the Speakers: Greg Monte is a sales account executive for Yardi, specializing in affordable housing. His start at Yardi in 2014 coincided with the launch of RENTCafé Affordable Housing, giving him a first-hand view of the solution’s development over time. By leveraging a professional background in technology and real estate property management, Greg has developed a unique view into how his clients adopt and deploy RENTCafé Affordable Housing. He has assisted more than 140 companies in using the online portal for affordable housing applicants, residents and property managers. Greg takes a deep dive into his clients’ established workflows and recreates them in RENTCafé Affordable Housing instilling greater efficiency and transparency.
Lisa Furbush (CSD) joined Yardi RightSource in December 2018 as Executive Project Manager overseeing establishment and implementation of the Voucher Processing Team, Annual Reporting Team, and collaborating on several other consulting engagements. She is currently a Senior Project Manager at Yardi. Lisa started her career in the affordable housing industry managing PBRA, LIHTC, Market, and Commercial units for ten years in Connecticut, Alabama, and Mississippi. From 2010-2015, Lisa was an Asset Manager at Connecticut Housing Finance Authority, processing vouchers and special claims, performing Management and Occupancy Reviews, reviewing Annual Financial Statement Reviews, developing and providing compliance trainings, and completing other asset management functions. In 2015, Lisa joined National Housing Compliance, the performance-based contract administrator on behalf of HUD Multi-family Housing for Georgia and Illinois, as their Voucher Financial Manager. There she built, trained, and ran the voucher processing department, developed nationwide trainings, and facilitated the ISO-9001 designation for the company.
Christopher Voss founded RightSource Compliance in 2007 with a mission to reduce the cost and complexity of compliance within the multifamily housing industry. Over the past eighteen years, he has helped hundreds of companies improve their multi-family property management operations by introducing best practices, implementing technology solutions, and outsourcing high-cost compliance functions. Chris has established himself as a national leader in comprehensive compliance and property operations solutions integrating process with technology. Today, as Vice President of Affordable & PHA Sales, he works closely with Yardi’s partners and clients to identify ways to help owners and operators of affordable housing provide a better quality of life for low and middle-income families, while continually increasing their service offerings and the quality of their facilities.
Mr. Voss received his MBA from Georgetown University and his BA in Economics from George Washington University in Washington.
With anticipated funding cuts to Safety Net, Medicaid/ Medicare and Social Security programs, affordable housing providers must develop “outside of the box” funding solutions for resident service programs ensuring older adults can continue to live independently and age in place.
This session will provide attendees with basic guidance in successful grant writing strategies.
• Overview of the grant development process
• How to find and apply for funding
• Ability to follow the 12 Steps to Writing a Successful Grant Proposal
• Program Evaluation Tips
About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.
Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.
While e-mail may be a quick and convenient way to relay daily business messages, the printed business letter is still the preferred way to convey important information. A carefully crafted letter, presented on letterhead, can be a powerful and professional communication tool that speaks well for your company or organization. To make sure you are writing the most professional and effective letter possible, use clear organized language arranged in the correct business letter format. This webinar will show you how to do that and include tips on language and the ten types of business letters so you can be a “rock star” letter writer.
E-mails are a major means for professional business communication. If written poorly, you may injure a business relationship, lose the recipient’s respect, and potentially get yourself in some legal or professional hot water. If written well, they can help you achieve your desired objectives and earn, or keep, the respect of others. Giving e-mails more forethought improves their quality and increases the chance of timely and helpful responses. We will address e-mail content, wording, format, etiquette, and cautions, as well as the value of e-mail agreements.
About the Speaker: Valerie Largin holds Bachelor of Arts degrees in both Literature and Psychology from the University of California, Santa Cruz. She earned her teaching credential through the University of California, Davis. During her 17 years teaching English, she also coached public speaking, and participated in the Area Writing Project through UC Davis. Since 1991, when she started her own business, Valerie has gained training and experience in image, marketing, business development, and sales. She has coached individuals and businesses in writing and speaking/presentation skills, proposal writing, sales, and marketing. She has a variety of writing and editing experience, including: marketing and instructional materials; website copy; programs; agendas and minutes; proposals for construction/engineering and other work; articles; and print and online newsletters for firms, associations, residential complexes, and individuals.