Course Catalog

Subject to Change

Sep
18
Wed
WEBINAR: Interviewing Applicants for Move-in @ WEBINAR
Sep 18 @ 1:00 pm – 3:00 pm

Learn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview for affordable properties to ensure that assistance goes to families who are qualified. This course covers how to establish rapport, gain trust, and ask the right questions, in the right way, while ensuring a consistent scripted approach to prevent costly fair housing mistakes. This webinar includes valuable tips on interviewing persons with various types of disabilities and how to respond to situations and conversations that commonly occur.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

Sep
25
Wed
WEBINAR: Medical Deductions @ WEBINAR
Sep 25 @ 1:00 pm – 3:00 pm

If I buy my medications in Mexico, can I deduct the trip as a medical expense? Good question. Find answers to this, and much more. Using the handbook language, numerous examples and a case study, this course covers the who, what, why and how of the medical deduction. Who qualifies? What does, does not, and/or sometimes counts as a deduction? Learn how to verify, how to calculate expense, and how to determine the final deduction.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

Oct
1
Tue
FHC Certification Training @ The Washington Inn
Oct 1 @ 8:00 am – 4:30 pm

The Fair Housing Compliance (FHC) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff. This course trains managers to understand complex fair housing regulations. Please see agenda for a detailed outline.

This program will include the workshop and exam review. The exam will be taken by attendees at their convenience and at their own property. Details on ordering, proctoring, and taking the online exam will be distributed during the class. Individuals must pass this online exam to obtain the FHC designation. Each participant will receive a copy of the NAHMA Fair Housing manual.

The FHC is a requirement for NAHMA’s National Affordable Housing Professional (NAHP) certification program. All participants who successfully complete the course will receive a FHC certificate and pin, and be listed in NAHMA’s Online Credential Directory.

Remember to bring your pen and paper to this course.

About the Presenter: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Continental breakfast will be provided. Lunch is on your own.

Please share parking instructions with any staff you register.

Click here for complete details and online registration.

Oct
8
Tue
Advanced EIV @ The Washington Inn
Oct 8 @ 8:30 am – 4:30 pm

The purpose of the Enterprise Income Verification (EIV) function within the Real Estate Assessment (REAC) Center is to ensure that limited Federal resources are available to serve as many eligible families as possible by reducing the high incidence of program errors and to improve the integrity and accuracy of information contained in the PIC and EIV systems.

You are already using EIV, but are you using it fully or just printing reports? This session focuses on reading and interpreting the reports, troubleshooting issues and identifying improper payments. The day will include a discussion of each report followed by case studies on the Quarterly Wage Report and the Income Discrepancy Report which identify improper payments. Computing overpayments and repayment agreements will also be discussed.

About the Speaker: Kurt Aldinger has worked in the affordable housing industry since 1994, and currently oversees Public Housing and Section 8 New Construction programs for the City of Flagstaff Housing Authority. He also serves as Vice President of Training for AHMA-PSW and has been on the training committee for AZ NAHRO for many years. Kurt has trained on HUD compliance at the site level for AHMA, NAHRO, and private management companies. He has earned several professional designations including: CPO, FHC, COS, RAM, and SEHM.

You can register numerous people through this invitation. Click “Add a Guest” on the Registration screen. After completing the form, you can pay with a check or credit card.

Continental breakfast will be provided. Lunch is on your own.

PARKING & TRANSPORTATION:
Note: Street parking is NOT advised
(high ticket potential and it is more expensive for all day)

• Parking lots nearby: 8th & Clay ($10 for all day), 400 11th street ($20 for all day), 729 Clay ($10 for all day), 989 Franklin ($10 for all day), and 7th & Jefferson ($7 for all day).

• 12th Street BART Station is 2 blocks away.

Click here for complete details and online registration.

Oct
30
Wed
WEBINAR: Developing Empathy in Affordable Housing Communities for Residents Living with Mental Health Conditions @ WEBINAR
Oct 30 @ 1:00 pm – 3:00 pm

Older adults, those aged 60 or above, make important contributions to society as family members, volunteers, and as active participants in the workforce. While most have good mental health, many older adults are at risk of developing mental disorders, neurological disorders or substance use problems, as well as other health conditions such as diabetes, hearing loss, and osteoarthritis. Over 20% of adults aged 60 and over suffer from a mental or neurological disorder Furthermore, as people age, they are more likely to experience several conditions at the same time. As baby-boomers, the largest aging population in U.S. history, enter the affordable housing arena, housing providers will need to be prepared to address and advocate on behalf of their residents living with mental health condition. This interactive presentation will provide general guidelines for creating empathy in independent and affordable living communities to ensure that all residents can live in a safe environment.

  • Increase awareness of Mental Health Statistics in the U.S.
  • Understand the psycho-social impacts of stigma associated with living with a mental health condition
  • Enhanced understanding regarding the barriers to access and treatment
  • Identify strategies for creating empathy among residents living in independent and affordable housing communities

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

Nov
13
Wed
WEBINAR: September 5th Revision 4 to the RAD Notice: Are you ready? @ WEBINAR
Nov 13 @ 1:00 pm – 3:00 pm

HUD’s Rental Assistance Demonstration (RAD) program, created in 2012, is now available to 202 PRAC’s. HUD issued Revision 4 to the RAD Notice on September 5, 2019. Learn what RAD is, how it changes the properties that convert, and how your skills may be needed. This voluntary “preservation” program is helping to stop the loss of affordable housing. It is also providing new opportunities for experienced affordable housing developers, managers and agents from the private sector to partner with PHA’s. As of September 2018, HUD had closed RAD transactions on more than 100,000 units including public housing properties, Rent Supplement and RAP projects and Mod Rehab homes.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.

Nov
18
Mon
Low Income Housing Tax Credit (LIHTC) / SHCM Certification Course @ The Washington Inn
Nov 18 @ 8:00 am – Nov 19 @ 4:30 pm

This course focuses on the federal Low Income Housing Tax Credit Program. AHMA-NCH is an approved provider of training in support of the National Specialist in Housing Credit Management (SHCM) program. Students who take this course will earn 12 hours of the required 12-hour pre-SHCM exam training, or 12 hours of the required 6 hours of annual continuing education required to maintain the SHCM certification.

The SHCM exam is not based on any one particular course or training. Rather, the SHCM is designed to reflect the professional competency of a housing credit manager with two years of experience in the field.

In order to become SHCM certified, applicants must demonstrate a minimum of two years of housing credit management employment experience, successfully accumulate a minimum of 12 hours of housing-credit-specific coursework or training by an approved provider, such as AHMA-NCH, sit for the SHCM exam, and submit their SHCM application and application fee.
After taking the course, students will take the test at their convenience online during the three-week allotted time period.  Proctors are required and guidelines for proctors will be distributed during the class.

For SHCM exam content outline, or more info on exam requirements, please visit NAHMA.ORG and click on the SHCM exam study guide link.

See the Agenda page for complete times and details for this 1 ½ Day course.

The SHCM National Exam Fee of $150.00 is INCLUDED in your registration fee and you will receive a voucher, good for three weeks, to take the online exam.

About the Presenter: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Continental breakfast will be provided. Lunch is on your own.

Click here for complete details and online registration.

Dec
2
Mon
CPO Certification Class @ The Washington Inn
Dec 2 @ 8:00 am – Dec 4 @ 4:45 pm

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff responsible for site compliance of HUD affordable housing developments. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Registration includes a copy of the 4350.3 Handbook, CPO course materials, and the Examination Fee. The three-day program is composed of 3 days of instruction. You will spend another ½-day taking the exam at your property and convenience.

Participants who successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an annual, national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program. Fees and reasonable expenses for the course are an approved project expense. It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration.

See the detailed Agenda page for complete details for this 3 day course, as daily class times vary.

About the Presenter: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Continental breakfast will be provided. Lunch is on your own.

Click here for complete details and online registration.

Dec
18
Wed
WEBINAR: Building the Four T’s of Resident Engagement: Trust, Time, Transparency, Technology @ WEBINAR
Dec 18 @ 1:00 pm – 3:00 pm

This session will provide resident engagement strategies including interactive exercises to elicit experiences from the participants. Strategies will be identified for getting out from behind your desk to engage face-to-face with your residents to learn their baseline and “normal” behaviors. In addition, understand the importance of developing relationships and empowering residents to build community and participate in events will be explored as a way of decreasing social isolation and enriching their quality of life.

Session Take-Aways

  1. Increased awareness of Resident Demographic Trends.
  2. Enhanced understanding of the benefits of resident engagement and community building.
  3. Recognize practical strategies for engaging residents more effectively.
  4. Share potential community building activities
  5. Funding opportunities

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any “No-Shows” that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Click here for complete details and online registration.