Course Catalog

Subject to Change

Mar
26
Tue
WEBINAR: Fair Housing for Maintenance “Do’s & Don’ts” @ WEBINAR
Mar 26 @ 1:00 pm – 3:00 pm

Maintenance personnel come into contact with residents more than anyone else on site. And if they aren’t careful, their interaction with a resident or a potential resident could be misunderstood and result in a fair housing violation. This session takes a look at typical situations where the well-intentioned maintenance person could be at risk of violating fair housing laws, ways to handle these without discriminating, and the importance of documentation.

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Click here for complete details and online registration.

Mar
27
Wed
WEBINAR: Legal Hot Topics @ WEBINAR
Mar 27 @ 1:00 pm – 3:00 pm

Owners of rental property in California face one of the most challenging housing markets in the country and are constantly being subjected to serious liability claims. Unfortunately, many owners and property managers are not aware of the issues and how they are able to be prevented until they find themselves facing costly and arduous lawsuits. A good exercise to ask yourself at least once a week: Is there anything I did or didn’t do that could lead to legal problems? What have I learned? What would the reasonable person be expected to do in my circumstances? What could I do differently in the future? In this training, we will guide you through a myriad of situations in which you can significantly reduce your liability simply through being informed.

About the Speaker: Shawn Bankson is a partner in the Northern California office of Kimball, Tirey & St. Johnn LLP. His legal practice specializes in fair housing matters. Additionally, he is a frequent trainer for many associations and management companies throughout the state of California in the areas of fair housing and landlord/tenant law.

Click here for complete details and online registration.

Apr
10
Wed
WEBINAR: Mean Girls: Bullying in Senior Housing Communities @ WEBINAR
Apr 10 @ 1:00 pm – 3:00 pm

The unwanted turned away from cafeteria or community room tables during events. Fistfights breaking out at karaoke. Dances creating a breeding grounds for gossip and cruelty. It’s becoming clear that independent and long term care communities have a bullying problem on its hands. What many find surprising is that the perpetrators and victims alike are senior citizens. About 1 in 5 seniors encounters bullying. It is believed that it is an outgrowth of frustrations characteristic in communal settings, as well a reflection of issues unique to getting older. Many elderly see their independence and sense of control disappear and, for some, becoming a bully can feel like regaining some of that lost power. It makes them feel very out of control, and the way they sort of get on top of things and make their name in this new world is intimidating, picking on people, gossiping. There is far less recognition of bullying as a problem among seniors compared with young people. Even among those who have been called bullies, many are unaware how problematic their behavior is until it’s labeled. This interactive and didactic webinar will focus attention on this often invisible problem in senior living communities.

At the completion of this webinar, participants will be able to:

  1. Describe the characteristics of bullying behaviors
  2. Learn the five different types of bullies
  3. Understand the psycho-social impacts of bullying behaviors
  4. Identify Organizational interventions that may help minimize bullying among older-adults
  5. Pinpoint skills to share with older-adults to avoid them from being bullying targets.

About the Speaker: Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.

Apr
16
Tue
NAHMT Certification Class: Conservation & Preventative Maintenance @ Oakland
Apr 16 @ 8:30 am – 4:30 pm

Details to come.

Apr
17
Wed
FHC Certification Training @ The Washington Inn
Apr 17 @ 8:00 am – 5:30 pm

The Fair Housing Compliance (FHC) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff. This course trains managers to understand complex fair housing regulations. Please see agenda for a detailed outline.

This program will include the workshop and exam review. The exam will be taken by attendees at their convenience and at their own property. Details on ordering, proctoring, and taking the online exam will be distributed during the class. Individuals must pass this online exam to obtain the FHC designation. Each participant will receive a copy of the NAHMA Fair Housing manual.

The FHC is a requirement for NAHMA’s National Affordable Housing Professional (NAHP) certification program. All participants who successfully complete the course will receive a FHC certificate and pin, and be listed in NAHMA’s Online Credential Directory.

Remember to bring your pen and paper to this course.

About the Presenter:Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

Continental breakfast will be provided. Lunch is on your own.

Please share parking instructions with any staff you register.

Click here for complete details and online registration.

May
15
Wed
AHMA-NCH Annual Reverse Trade Show @ Oakland Marriott
May 15 @ 1:00 pm – 4:30 pm

What is a Reverse Trade Show?

Rather than the traditional trade show floor as the primary way for AHMA suppliers to meet AHMA Management companies, this event is focused on pre-set meeting appointments.

Meeting appointments between buyers and suppliers are set before the show. A schedule is set, and both parties are expected to honor their commitment to meet at this event.

One of the great things about this type of show is that by giving focused time with a supplier, the buyer is made more aware of the company’s products and services.  Many studies reveal that consumers often have a totally different perception of what a company offers than do their sales people!

Management Companies:

Plan now to come learn more about suppliers that can save your company time and money while providing quality, local services.  Secure your spot now – this focused experience will save you a great deal of time and effort in vendor selection.

Associates/Vendors:

Receive targeted one-on-one time with management companies who send their buyers to this reverse trade show.  Secure your spot now and start planning for your concise, focused interaction opportunity.

Previous management company participants include: Barcelon Associates, Bridge Housing, Cambridge Management, Christian Church Homes, Community Housing Partnership, EAH, EBALDC, Eden Housing Management, HumanGood, Interstate Realty Management, Mercy Housing, MidPen Property Management Corp., The John Stewart Company, The Salvation Army, and WINNResidential.

AHMA will ‘kick off’ the 2019 Annual Conference at the reception immediately following the tradeshow! 

(Also, reserve your booth soon for the AHMA-NCH Annual Conference Trade Show on September 9th Click Here for information and registration. )

*Please note, in order to provide a wide variety of Reverse Trade Show vendor “categories” (such as painters, legal, restoration, etc.) for our management companies to meet, AHMA reserves the right to limit the number of companies per category on a first-come, first-served basis per your registration date.  All the more reason to secure your Reverse Trade Show spot NOW!

Click here for complete details and online registration.

May
22
Wed
WEBINAR: Managing the Wait List @ WEBINAR
May 22 @ 1:00 pm – 3:00 pm
May
29
Wed
LIHTC/SHCM Certification Class @ Serna Village
May 29 @ 8:30 am – May 30 @ 4:30 pm

This course focuses on the federal Low Income Housing Tax Credit Program. AHMA-NCH is an approved provider of training in support of the National Specialist in Housing Credit Management (SHCM) program. Students who take this course will earn 12 hours of the required 12-hour pre-SHCM exam training, or 12 hours of the required 6 hours of annual continuing education required to maintain the SHCM certification.

The SHCM exam is not based on any one particular course or training. Rather, the SHCM is designed to reflect the professional competency of a housing credit manager with two years of experience in the field.

In order to become SHCM certified, applicants must demonstrate a minimum of two years of housing credit management employment experience, successfully accumulate a minimum of 12 hours of housing-credit-specific coursework or training by an approved provider, such as AHMA-NCH, sit for the SHCM exam, and submit their SHCM application and application fee.
After taking the course, students will take the test at their convenience online during the three-week allotted time period.  Proctors are required and guidelines for proctors will be distributed during the class.

For SHCM exam content outline, or more info on exam requirements, please visit NAHMA.ORG and click on the SHCM exam study guide link.

See the Agenda page for complete times and details for this 1 ½ Day course.

The SHCM National Exam Fee of $150.00 is INCLUDED in your registration fee and you will receive a voucher, good for three weeks, to take the online exam.

About the Presenter: Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

Continental breakfast will be provided. Lunch is on your own.

Thank you Mercy Housing for hosting this training.

Click here for complete details and online registration.

Jun
5
Wed
CPO Certification Training @ Serna Village
Jun 5 @ 8:30 am – Jun 7 @ 4:30 pm

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff responsible for site compliance of HUD affordable housing developments. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Registration includes a copy of the 4350.3 Handbook, CPO course materials, and the Examination Fee. The three-day program is composed of 3 days of instruction. You will spend another ½-day taking the exam at your property within 3 weeks of the class.

Participants who successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an annual, national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP®) certification program. Fees and reasonable expenses for the course are an approved project expense. It is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration.

See the detailed Agenda page for complete details for this 3 day course, as daily class times vary.

About the Presenter:Anita Moseman has been in the Affordable Housing Industry for 32+ years. She is Vice President of a management company that manages in 3 states and provides compliance and consulting services to other management companies. She uses real life examples from these experiences in her classes to make them clear and helpful. Anita is a national trainer, who has trained for various federal and state government agencies, trade associations, and private companies.

Continental breakfast will be provided. Lunch is on your own.

Thank you Mercy Housing for hosting this training.

Click here for complete details and online registration.

Jun
26
Wed
WEBINAR: Behavioral Health Response Plan: Identifying and deescalating difficult behaviors associated with mental health decomposition @ WEBINAR
Jun 26 @ 1:00 pm – 3:00 pm