Training Calendar

Subject to Change

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CPO Certification Class 8:30 am
CPO Certification Class @ The Washington Inn
Jan 7 @ 8:30 am – Jan 9 @ 4:00 pm
The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff responsible for site compliance of HUD affordable housing developments. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text. […]
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Preparing for REAC 8:30 am
Preparing for REAC @ The Washington Inn
Jan 17 @ 8:30 am – 4:30 pm
REAC does not stand for Really Easy and Clear! Get REAC-READY for one of the most subjective inspections you will experience.  We will walk through the entire UPCS protocol process and the “key” word will be “Prioritize.”  Learn from the mistakes of others to get improved REAC scores that reflect well on your property and your staff. Don’t get caught up in […]
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Preparing for REAC 8:30 am
Preparing for REAC @ Serna Village
Jan 18 @ 8:30 am – 4:30 pm
REAC does not stand for Really Easy and Clear! Get REAC-READY for one of the most subjective inspections you will experience.  We will walk through the entire UPCS protocol process and the “key” word will be “Prioritize.”  Learn from the mistakes of others to get improved REAC scores that reflect well on your property and your staff. Don’t get caught up in […]
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NAHMT Certification Class: 6-Hour Electrical training 8:30 am
NAHMT Certification Class: 6-Hour Electrical training @ The Washington Inn
Jan 23 @ 8:30 am – 4:30 pm
This 6-hour class is an introduction and overview to Electricity, how it works, and how it is measured using the functions of Voltage – Amperage – Watts – Resistance. Ohms law and its applications will assist in defining and understanding troubleshooting components. The basics of electrical circuits, typical residential wiring, breakers, service box connections, grounding wires and cable color and […]
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WEBINAR: Reducing Fair Housing Claims with Exceptional Customer Service 1:00 pm
WEBINAR: Reducing Fair Housing Claims with Exceptional Customer Service @ WEBINAR
Jan 30 @ 1:00 pm – 3:00 pm
This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines. Take-Aways At the completion of this webinar, participants will be able to: * Enhanced awareness of the characteristics of Good and Bad Customer […]
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