Here is an opportunity for Service Coordinators to come together, network, share concerns, best practices and learn from one another. Among discussion topics, there will be opportunities to share: How do you have the difficult conversation, how do you support a resident who may not be making the best choices, how do property managers and service coordinators work together, etc.? […]

Identifying Reportable Hoarding Clues Among Older-Adults Learn to differentiate collecting and squalor behaviors from hoarding behaviors. This webinar session will address the impact of the new DSM-V hoarding criteria on preventive hoarding and intervention efforts. The session will provide specific intervention techniques, and discuss the importance of collaboration with housing management, pest control, and other professionals that service coordinators can […]

The Basic Fundamentals of Fair Housing and Section 504 Reasonable Accommodations Program Requirements Would you like to enhance your awareness and knowledge regarding the basic concepts of fair housing, understand the basic Section 504 Program Requirements, differentiate between Pets and Service Animals and Perfect your Reasonable Accommodation Policies and Procedures, then this didactic and interactive session is for you. Attendees […]

Effective make-ready procedures, and regular preventative maintenance and planning, will save you and your property money, time, and the inconvenience of many emergency or last-minute repairs. This will give you happy, trouble-free residents from move-in day forward. This 6-hour class is a great overview for any technician, no matter the skill level. It is designed to provide information on all aspects […]

Make-ready procedimientos eficaces y regulares de mantenimiento preventivo y planificación, ahorrará usted y su propiedad dinero, tiempo y la inconveniencia de muchas situaciones de emergencia o reparaciones de último minuto. Esto le dará a usted feliz y sin problemas, los residentes de move-in día adelante. Esta clase de 6 horas es una excelente introducción para cualquier técnico, no importa el nivel […]

In today’s complex, fast-paced work environment, it is more challenging than ever to stay ahead of the curve. Everyone is busy; it is easy to fall into a routine of doing what we have always done when trying to complete tasks quickly. In reality, this approach can be like running in place. It can also cause us to overlook opportunities […]