Training Calendar

Subject to Change

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WEBINAR: Better Writing Series: Meeting Agendas and Minutes 1:00 pm
WEBINAR: Better Writing Series: Meeting Agendas and Minutes @ WEBINAR
Apr 22 @ 1:00 pm – 3:00 pm
About Your Instructor: Valerie Largin holds Bachelor of Arts degrees in both Literature and Psychology from the University of California, Santa Cruz. She earned her teaching credential through the University of California, Davis. During her 17 years teaching English, she also coached Public Speaking, and participated in the Area III Writing Project at UCD. Since 1991, when she started her […]
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WEBINAR: Mail Merge – A Great Tool That Saves Time 1:00 pm
WEBINAR: Mail Merge – A Great Tool That Saves Time @ WEBINAR
Apr 6 @ 1:00 pm – 3:00 pm
When you need to send a message to many people, Mail Merge can be a time saver. Use it for letters, e-mails, envelopes, labels, and memos. When you need to personalize a message, or create variations of a message, like setting appointments, for example, Mail Merge is your friend. You can even use Mail Merge to create directories and catalogs. […]
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WEBINAR: Fair Housing 101: The Basics 12:00 pm
WEBINAR: Fair Housing 101: The Basics @ WEBINAR
Apr 7 @ 12:00 pm – 1:30 pm
Avoid the 10 Most Common Fair Housing Mistakes.  Make sure everyone on your team receives up-to-the-minute Fair Housing training! Fair Housing is the most complex, serious, and costly issue for the rental industry today.  Every person on staff haspersonal liabilityin a complaint — as well as subjecting his or her supervisors, management company, and owner to serious penalties. While there […]
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WEBINAR: Reducing Fair Housing Claims by Providing Exceptional Customer Service 12:00 pm
WEBINAR: Reducing Fair Housing Claims by Providing Exceptional Customer Service @ WEBINAR
Apr 8 @ 12:00 pm – 1:30 pm
This interactive and enjoyable webinar will provide housing services providers with an enhanced understanding of the importance of providing good customer service, thereby reducing fair housing complaints.  Learn strategies for developing safe relationships with residents while staying within fair housing guidelines. Take-Aways: Upon completion of this webinar, participants will be able to: * Recognize good and bad customer service * […]
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WEBINAR: SB 1157 Compliance: What Affordable Housing Developers Need to Know 2:00 pm
WEBINAR: SB 1157 Compliance: What Affordable Housing Developers Need to Know @ WEBINAR
Apr 13 @ 2:00 pm – 3:00 pm
Beginning July 1st, 2021, California multi-family landlords must report tenant payment history to the credit bureaus due to the passing of SB1157. The passing of this Bill provides an opportunity to educate property owners and landlords on this new law. AHMA-NHC, Essusu, and Rainbow Housing have the unique opportunity to host a webinar to educate owners and operators on this […]
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WEBINAR: Your Role in Preventing Bedbug Infestations in Public Housing 12:00 pm
WEBINAR: Your Role in Preventing Bedbug Infestations in Public Housing
Apr 14 @ 12:00 pm – 1:30 pm
With bed bugs on the rise, this webinar session will guide you in helping your residents identify preventive measures, and address problems related to bed bug infestation. Attendees will learn about the importance of implementing a housing management and service coordinator team approach to preventing, assessing, and intervening in the event of bed bug infestation, along with strategies to make […]
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