E-mails are a major means for professional business communication. If written poorly, you may injure a business relationship, lose the recipient’s respect, and potentially get yourself in some legal or professional hot water. If written well, they can help you achieve your desired objectives and earn, or keep, the respect of others. Giving e-mails more forethought improves their quality and increases the chance of timely and helpful responses. We will address e-mail content, wording, format, etiquette, and cautions, as well as the value of e-mail agreements.
About the Speaker: Valerie Largin holds Bachelor of Arts degrees in both Literature and Psychology from the University of California, Santa Cruz. She earned her teaching credential through the University of California, Davis. During her 17 years teaching English, she also coached public speaking, and participated in the Area Writing Project through UC Davis. Since 1991, when she started her own business, Valerie has gained training and experience in image, marketing, business development, and sales. She has coached individuals and businesses in writing and speaking/presentation skills, proposal writing, sales, and marketing. She has a variety of writing and editing experience, including: marketing and instructional materials; website copy; programs; agendas and minutes; proposals for construction/engineering and other work; articles; and print and online newsletters for firms, associations, residential complexes, and individuals.
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