November 8, 2017 @ 8:30 am – 10:00 am

It’s about Ethics: Creating and Maintaining Personal and Professional Boundaries

Resident Services Counselors (RSC) link residents with supportive services that allow them to maintain self-sufficiency in their homes. It is most important that the RSC understand the characteristics of the resident population and property in which they serve.

The issues that may impact the differential use of services are: socio-economic, age, culture, gender, race, sexual orientation and others. This webinar defines ethical standards and offers guidelines/principles to guide decision making and conduct when ethical issues arise.

• Define ethics
• Understand the importance of maintaining healthy boundaries
• Recognize characteristics of healthy and unhealthy boundaries
• Recognize warning signs
• Identify strategies to address dilemmas
• Have Fun!

About the Speaker Ruben Rivera-Jackman, MNPL, speaker, trainer and nonprofit leadership consultant, has an accomplished 25+ year career as a nonprofit leader with practical experience in, and solid understanding of, a diverse range of management, program development, and service delivery applications. Mr. Rivera-Jackman has a passion for working with, and advocating on behalf of, older adults, and has a natural ability for providing instruction and training for adult learners. After nearly 12 years of service as a Senior Resident Services Manager at the King County Housing Authority (KCHA), Mr. Rivera-Jackman has accepted the opportunity to serve as the Director of Resident Supports and Services for the Senior Housing Assistance Group (SHAG), one of the largest and leading affordable senior housing providers in Western Washington. Mr. Rivera-Jackman was the recipient of the 2011 American Association of Service Coordinators (AASC) President’s Award of Excellence. This award is given to a member who, in the opinion of the AASC President, is deserving of recognition for his/her work in the service coordination profession.

Click here for complete details and online registration.